We're sorry to hear there's an issue with the expiry date of your product.

Please contact our Customer Care team at customercare@medicanimal.com and provide the following information:

  • A short video clearly showing the expiry date and batch number, where visible.
  • Confirmation of the product name and quantity affected.

Once we receive these details, we'll review the issue and work with you to find a suitable resolution as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience while we investigate the matter.