Customers ordering veterinary medicinal products will be asked to provide the following details. This is for your pet’s safety.

• Customer’s email
• Pet's name
• Weight (kg)
• Age
• Is your pet healthy?
• Is your pet pregnant?
• Is your pet currently taking any other medication?
• Has your pet experienced any adverse reactions to this medication?
• Do you require additional information on how to use this product?
• Have you created a Repeat Order for this product?

Should any of these details change, please email our Pet Health Advisors at customercare@medicanimal.com. We will update our records and check the product is still suitable for your pet.